Inbound Processing Outage
Incident Report for Abusix
This incident has been resolved.
Posted Apr 17, 2024 - 15:08 UTC
Service Update: Mail & Event Processing

At approximately 7:48 AM UTC, our mail pipeline experienced a temporary outage, preventing us from processing emails. We're pleased to report that the issue has been resolved, and our systems are now operational. We apologise for any inconvenience this may have caused. Our team is actively monitoring the situation to ensure smooth operation going forward. Thank you for your patience and understanding.
Posted Apr 17, 2024 - 12:26 UTC
We're currently investigating an issue with our inbound processing infrastructure. Some or all events may not be being processed correctly leading to them not appearing in AHQ. Other usages of data channels would also be affected.

We're looking into this with the highest priority and will provide updates as we further identify the issue.

The issue began at roughly 7:48AM UTC and triage began at approximately 10:30AM UTC
Posted Apr 17, 2024 - 07:45 UTC
This incident affected: AbuseHQ (Mail & Event Processing).