All Systems Operational
AbuseHQ Operational
90 days ago
99.96 % uptime
Today
Web Application Operational
90 days ago
99.93 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Mail & Event Processing Operational
90 days ago
99.96 % uptime
Today
Repshare Operational
90 days ago
99.96 % uptime
Today
Abusix Mail Intelligence Operational
90 days ago
100.0 % uptime
Today
Lookup ? Operational
90 days ago
100.0 % uptime
Today
App ? Operational
90 days ago
100.0 % uptime
Today
RSYNC Operational
90 days ago
100.0 % uptime
Today
Cloud DNS Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Documentation ? Operational
90 days ago
99.96 % uptime
Today
Auth0 Operational
Auth0 Management API Operational
Auth0 User Authentication Operational
Network Operational
AWS cloudfront Operational
AWS route53 Operational
Cloudflare Cloudflare Recursive DNS Operational
Cloudflare Cloudflare Authoritative DNS Operational
Intercom Web Messenger Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 10, 2021

No incidents reported today.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021
Resolved - Nothing came up. No spikes in 401 errors. We consider this solved.
Thanks for you patience!
May 5, 14:21 UTC
Update - The fix has been deployed. So far not a single erroneous 401 status code was returned. But we'll need to monitor the situation for a couple of hours because this morning the issue also took a while (~1h) to present itself.
May 5, 12:40 UTC
Update - After successful testing on our dev environment we will release the fix in the next hour. If you experience any issues logging in, please let us know!
We will also take a close look on our logs and statistics to quickly roll back if logins fail again.

This does not affect API key requests or anything concerning data processing.
May 5, 11:58 UTC
Update - We have found the underlying issue regarding a dependency upgrade and issues regarding rate limiting. We have built a fix and are in the process of rolling it out to our dev environment. We will then monitor how it behaves there and rollout to production when we are confident that it is effective.
Another update will follow.
May 5, 10:56 UTC
Monitoring - We have rolled back the service, collected more information that should help us fix this issue next time.
May 5, 07:52 UTC
May 4, 2021
Resolved - The root cause has been found and we will test a fix internally for a while. We will monitor the login situation when the fix is to be released.
May 4, 14:57 UTC
Update - We have rolled back one of our services that threw 401s and hope that fixes the issue for now. We are still investigating the root cause.
May 4, 12:05 UTC
Investigating - Some users are experiencing occasional login issues that recover by itself. We are currently investigating the root cause of this issue.
May 4, 11:37 UTC
May 3, 2021
Resolved - We have deployed a fix for this frontend issue. Please reload the page to get the updated version of the web page.
May 3, 10:58 UTC
Identified - There are some non-critical error notifications in the case page of AbuseHQs UI. They do not affect the functionality of AbuseHQ, especially not the data processing.

The messages of these notifications are:

`f.links is undefined`
`Cannot read property map of undefined`

We are working on a fix right now.
This problem affects some instances of AbuseHQ.
May 3, 09:18 UTC
May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.