We've pushed some fixes that should help with the remaining issues, and the affected accounts should work normally until now. If you find any issues, please try with deleteing all caches and cookies, or a browser in incognito mode. If that doesn't work, please contact support.
Posted Jun 26, 2024 - 16:23 UTC
Identified
We're investigating some reports of logins failing, related to conflicts in data migration to the new service providers.
Posted Jun 26, 2024 - 15:15 UTC
Monitoring
Configurations changes have been completed. We're testing and monitoring to ensure all functionality is working as expected.
Posted Jun 26, 2024 - 14:01 UTC
Update
Authentication systems are working correctly for Portal. If you experience inconsistencies, please clear your cache in the login screen. We're working getting the AHQ back to normal.
Posted Jun 26, 2024 - 13:37 UTC
Identified
We're migrating our auth infrastructure to a new architecture, so login pages will be unavailable for a short duration. We will update when all systems are back to normal operations.
Posted Jun 26, 2024 - 12:55 UTC
This incident affected: Auth0 (Auth0 User Authentication).